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PRIVACY POLICY

Privacy Policy Overview

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Effective Date: 26/12/2024

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At George Harris Tree Services, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, website, or communication channels. By using our services, you agree to the practices described in this policy.

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1. Information We Collect​

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address when you contact us for quotes or inquiries.

  • Project Details: Information related to the tree services you request, such as location, type of service, and project specifications.

  • Payment Information: Credit/debit card details or bank information for transactions, processed securely through trusted payment providers.

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2. How We Use Your Information​

We use the information we collect for the following purposes:

  • To provide our services: We use your contact and project details to deliver the tree care services you request.

  • To communicate with you: We may use your contact information to respond to inquiries, provide quotes, confirm appointments, and offer updates on ongoing services.

  • To process payments: If applicable, we will use payment information to complete transactions securely.

  • To improve our services: We may use feedback and data to improve the quality and efficiency of our services.

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3. How We Protect Your Information​

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure encryption technologies and regular security reviews.

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4. Sharing Your Information​

We will never share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who help us process payments or deliver services (e.g., payment processors or contractors).

  • Legal Compliance: We may disclose your information if required by law, such as to comply with legal obligations or respond to lawful requests from public authorities.

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5. Cookies and Tracking Technologies​

We may use cookies or similar technologies on our website to improve user experience, analyse traffic, and customize content. You can adjust your browser settings to manage cookies or decline them. However, some website features may not function properly if cookies are disabled.

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6. Your Rights​

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to any inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal information, subject to certain legal obligations.

  • Opt-Out: Opt out of receiving marketing communications at any time.

If you wish to exercise any of these rights, please contact us using the details below.

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7. Third-Party Links​

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

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8. Children’s Privacy​

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take appropriate steps to remove it.

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9. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically for any updates.

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10. Contact Us​

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us:

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Email: george4trees@gmail.com

Email alternative: stirlingseo@proton.me
Phone: 07507496488

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By using our services, you acknowledge that you have read and understood this Privacy Policy.

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